About Trip Mate

Superior customer service is as important to us as it is to you.

Trip Mate is the partner that leading travel professionals turn to for high-quality travel protection products and services for the traveling public; and, as you may have become accustomed to, Qantas will always strive to provide you with an exceptional level of service and aim to meet your expectations every time you fly. Therefore, it was only logical that Qantas partnered with Trip Mate to help improve your travel experience.

In addition to offering industry leading travel protection plans, Trip Mate provides administrative services for claims, product design and underwriting, while helping customers with our state-of-the-art claims handling. Their unique product offerings help provide travelers with the most complete coverage while they are away.

A Qantas Travel Protection Plan administered by Trip Mate can help protect your travel investment, your belongings, and most importantly you from unforeseen events.

Our Company Mission

Trip Mate’s mission can best be summed up by our corporate motto, Your Partner in Travel. Partnership, by its definition, expresses long-term commitment and relationship for the betterment of all.

We sell insurance as authorized representatives of the insurance companies listed on our website. We are incorporated in the State of Kansas and domiciled in the state of Missouri. We are licensed in all states, as required by law.